I’m a big believer in clear, firm communication — just as my kids. When you say exactly what you want — without any waffling, defensiveness, or apologizing — things tend to go pretty smoothly.
With that said, here are my business policies!
PRIVACY
If you sign up for my newsletter, your email address is stored in a secure piece of software called Aweber. I will never share your email address with anyone, ever. Not even if they offered me free JLO concert tickets.
CANCELLATIONS / REFUNDS
Oh no! You registered for one of my workshops/group coaching/online class but now you can’t come? That’s a bummer.
Here’s what is possible for you:
– You can give your ticket to a friend who can attend in your place. (How generous of you! They will be so excited!)
– You can sell your ticket to a colleague who can attend in your place. (“Hey Friend, I’ve got this ticket I need to sell… who’s interested?”)
– You can switch into another workshop that’s taking place at a different time — if I have space available, of course.
– The only thing you cannot do is… ask for a refund. That’s not an option. I don’t offer refunds for cancellations except in very extreme and unusual circumstances — things like hospitalization, emergency surgery, etc. This is a firm rule. Thank you for understanding.
LEGAL DISCLAIMER
It probably goes without saying, but I’ll say it anyway… I’m not a physician, a psychologist, or any kind of mental health professional. When I share advice here on my website, I’m speaking from my personal perspective, not from a medical perspective. Please take that into account. Don’t sue me and stuff. Also, please get all the support that you need in order to thrive. Take good care of yourself.
Thanks for reading the policies!
Now here is the stuff the attorneys make me say to you.